GOIP delivers cutting-edge XaaS (Everything-as-a-Service) solutions and IT management services, including ITaaS, SaaS, PaaS, and IaaS. Drive IT transformation, optimize costs, and accelerate business growth with our scalable, efficiency-focused technology.
Enhance your business efficiency with our seamlessly integrated solutions.
Our services work harmoniously within your operations, streamlining processes and improving productivity.
Discover how our integrated units can optimize your workflow and drive your success.
Integrates a cloud-based network management platform, log analysis platform, and ITSM platform to provide network device management and response services. First, it collects device data through the cloud platform, which includes network devices, security devices, servers, and more. Then, it analyzes and assesses the traffic data and related logs from these devices, generating work orders and automatic notifications for any anomalies detected. This ensures real-time stability and security for the client’s network devices.
Innovative XaaS and IT Management Solutions offers integrated network security operation and maintenance services while providing clients with a private network operation information management portal, which records all operational handling processes for convenient reporting and tracking.
Increasing Cybersecurity Threats
Many industries are migrating their operations online, causing business information to lose its original security isolation.
This direct exposure to the internet may lead to security threats.
Complex and Rapidly Evolving Technology
New technologies and tools are constantly emerging, requiring operations and maintenance personnel to continuously learn new knowledge.
And acquire new skills to address the ever-changing operational needs.
Heavy and Tedious Workload
Maintenance work involves numerous detailed tasks, such as configuration management, log analysis, and performance tuning.
These tasks require significant time and effort, and are prone to errors.
Incident Management
Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
Problem management
Analyze root causes, reduce repeat incidents, and boost your IT help desk’s productivity.
IT Service catalog
Showcase your available services to end users, with custom SLAs and multi-stage approvals.
IT Change management
Streamline planning, approval, and implementation with automated workflows.
IT Asset Management
Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
Vulnerability Management
Identify and address security vulnerabilities proactively to safeguard your systems.
Overview:
GOIP ITSM is the “heart” of the Innovative XaaS and IT Management Solutions, serving as the core platform for managing customer network issues and incident reporting effectively. It provides a standardized operational method for Innovative XaaS and IT Management Solutions.
Key Features:
24/7 Instant Ticket Creation and Response: Experience rapid ticket creation and processing that aligns with customer service agreements. Receive updates via email, SMS, and WeChat, while also allowing for web-based ticket tracking and history retrieval.
Core Functionality:
The GOIP Network Management System is the central feature of the Innovative XaaS and IT Management Solutions, focusing on the operational stability and security monitoring of network devices. With 24/7 monitoring of customer-connected devices, it triggers response rules for instant ticket creation, connecting engineers to resolve issues and inform users.
Security Analysis Tool:
GOIP EventLog Analyzer Platform is a critical component of the Innovative XaaS and IT Management Solutions for network security analysis. It collects logs from servers, network devices, security equipment, and application systems to conduct thorough security assessments. The platform offers compliance checks for network security and performs standard baseline security evaluations on devices. It integrates with the ITSM system to set response rules for instant ticket creation, facilitating timely issue resolution and user notifications.
Schedule a free consultation with our expert engineers
by calling 626-623-3188 or emailing info@goipgroup.com.
Discover tailored solutions and insights that can drive your success.
Ready to elevate your business with GOIP’s services?
Schedule a free consultation with our expert engineers by calling (65) 6011 6288 or emailing info@goipgroup.com.
Discover tailored solutions and insights that can drive your success.
GOIP Globalnet is a well established US based One-stop ICT, Innovative XaaS and IT Management solution specializing in global networking, system, communication services and solutions with FCC Section 214 license. We have a strong presence in the US, Asia Pacific & Greater China Region to provide a complete and one-stop solution to our clients